Our Services

At your service

The GuestHouse Lugano Center, open all year round, is a model of alternative tourist hospitality, hotel-residence that combines the comfort of hotel services with freedom of residential services. Our staff is at your service to make your stay more pleasant and comfortable.

Fast Check-in & Check-out

In addition to the classic check-in at the counter, we offer the possibility to speed up and simplify the procedure with online check-in. Once you have made your reservation you will receive an e-mail the day before arrival to be able to register yourself.
Check-in time: from h.15 to h.22
Check-out time: before 11 h

High speed Wi-Fi connection

In our society, being constantly connected has become an indispensable requirement even when you are on vacation or even more when traveling for work. Therefore at the GuestHouse Lugano Center you can count on the high-speed Wi-Fi connection, which is available 24 hours a day in the entire structure.


For any need to wash and iron your clothes simply contact the reception to request the service. In our GuestHouse, guests, in addition to the classic laundry service, can have free self-service laundry and ironing service on the ground floor. The service is available from 7.30 to 19.30.

Snack Corner

At any time of the day guests can enjoy, comfortably seated in our cozy common room, a quick snack or a breakfast in the snack corner, located on the ground floor.

Breakfast kit

Our GuestHouse offers a complimentary breakfast kit for the preparation of tea, coffee and chocolate blends, which can be consumed in the comfort of your own room

Ticino Ticket

From the San Gottardo massif to the sweet and sunny hills of the Mendrisiotto. From the most remote valleys to the lively towns bordering the lake. With Ticino Ticket you will be free to move freely in every corner of the most southern canton of Switzerland. A quick cable car ride to take advantage of the view of a breathtaking panoramas, a romantic boat trip, the discovery of the pearl museums of an area rich in art and culture, or a few hours of relax and fun at the Lido, on Falconeria or at the Swissminiatur. All this is possible thanks to the Ticino Ticket which, in addition to the free circulation on all means of public transport in the Canton, guarantees concessions for the lifts, for navigation and for museums and the main tourist attractions.

Ticket Corner

Ticket booking for all sports events and shows in Ticino

Business Corner

Also available to our customers is a printer connected to the Wi-Fi, for those who need to print documents or make a varied ticket booking.

Babysitting service

We are available to give assistance in case you need baby-sitting (for a fee), relying on a company that guarantees trained and qualified personnel.

Taxi service

Our customers can use the taxi service (for a fee) to and from the nearest airports, but also for other needs.

Bike Sharing

In Lugano there is a modern bike sharing network with 12 stations and 84 bikes available. These stations can be used with the smartphone rental system. Before renting, users must register on www.publibike.ch or on the free PubliBike App (iOS or Android versions). The application will indicate in real time the availability of the bikes and the nearest station. Thanks to the App you can lock and rent a bike. In addition, users who own a SwissPass can register the latter in their customer account and use it as a method of accessing the service.

Contact us

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