Our Services

At your service

The GuestHouse Lugano Center, open all year round, is a model of alternative tourist hospitality, hotel-residence that combines the comfort of hotel services with freedom of residential services. Our staff is at your service to make your stay more pleasant and comfortable.

Fast Check-in & Check-out

In addition to the classic check-in at the counter, we offer the possibility to speed up and simplify the procedure with online check-in. Once you have made your reservation you will receive an e-mail the day before arrival to be able to register yourself.
Check-in time: from h.15 to h.22
Check-out time: before 11 h

High speed Wi-Fi connection

In our society, being constantly connected has become an indispensable requirement even when you are on vacation or even more when traveling for work. Therefore at the GuestHouse Lugano Center you can count on the high-speed Wi-Fi connection, which is available 24 hours a day in the entire structure.

Free Laundry Service

For any need to wash and iron your clothes simply contact the reception to request the service. In our GuestHouse, guests, in addition to the classic laundry service, can have free self-service laundry and ironing service on the ground floor. The service is available from 7.30 to 19.30.

Breakfast Kit

Our GuestHouse offers a complimentary breakfast kit for the preparation of tea, coffee and chocolate blends, which can be consumed in the comfort of your own room

Ticino Ticket

From the San Gottardo massif to the sweet and sunny hills of the Mendrisiotto. From the most remote valleys to the lively towns bordering the lake. With Ticino Ticket you will be free to move freely in every corner of the most southern canton of Switzerland. A quick cable car ride to take advantage of the view of a breathtaking panoramas, a romantic boat trip, the discovery of the pearl museums of an area rich in art and culture, or a few hours of relax and fun at the Lido, on Falconeria or at the Swissminiatur. All this is possible thanks to the Ticino Ticket which, in addition to the free circulation on all means of public transport in the Canton, guarantees concessions for the lifts, for navigation and for museums and the main tourist attractions.

Bibliocabina for book crossing

Do you want to travel with imagination? Do you like reading and dreaming? Stop in our Bibliocabina, choose the book you like, read it in our GuestHouse or if you prefer the lakefront while you admire the beautiful landscape sitting comfortably on the shores of Lake Ceresio, and bring it back when you have finished it! If you do not have enough time to read it all because you have to resume your journey, you can take it with you and leave it in the bibliocabina of the next city your holiday destination. If you like this idea of concrete diffusion of culture and want to donate a book you can do it freely!

Health Wellness and Spa Choice

For those who do not want to give up taking care of body and spirit on vacation or while traveling, in a welcoming and relaxing environment they can forget the daily stress and restore mental and physical harmony. In the Spa you can try the beauty rituals in suites, the relaxing and energizing massages, you can regenerate yourself in the Thalaxoterm Prestige or in the Thalatepee Prestige suite, thanks to the agreement with Choice Health Wellness Spa, a specialized center just 10 minutes from the GuestHouse easily accessible by car or with the means.


- Hammam

- Roman thermal path

- Turkish bath

- Domus salina

- Infrared sauna


- Halo

- Detox draining massage

- Massage with essential oils

- Hot stone massage

- Slim


- Facial cleaning

- Face detoxifying treatment

- Facial wrinkle treatment

- Mani Pedi

- Hair Removal

Bike Sharing

In Lugano there is a modern bike sharing network with 12 stations and 84 bikes available. These stations can be used with the smartphone rental system. Before renting, users must register on www.publibike.ch or on the free PubliBike App (iOS or Android versions). The application will indicate in real time the availability of the bikes and the nearest station. Thanks to the App you can lock and rent a bike. In addition, users who own a SwissPass can register the latter in their customer account and use it as a method of accessing the service.

Snack corner

At any time of the day guests can enjoy, comfortably seated in our cozy common room, a quick snack or a breakfast in the snack corner, located on the ground floor.

Ticket corner

Ticket booking for all sports events and shows in Ticino

Business corner

Also available to our customers is a printer connected to the Wi-Fi, for those who need to print documents or make a varied ticket booking.

Taxi service

Our customers can use the taxi service (for a fee) to and from the nearest airports, but also for other needs.

Contact us

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